Last updated: October 2026
This policy explains what Eugene Mold Removal ("we", "us") does with your information when you browse moldremovaleugene.com, call the phone number listed on the site, or email us. It is a general template and does not count as legal advice.
What We Receive From You
When you phone or email us, you may give us your name, phone number, email address, where you live, and a description of the mold problem in your home. We may keep those details.
The site also records some things on its own. These may include your IP address, the type of browser and device you use, the pages you open, and the date and time of your visit. Calls to the number on this site may be tracked, and sometimes recorded, so that we can check quality and handle billing.
Why We Use It
We use the information we collect to:
- Match you with an independent mold inspection or remediation provider that works in your area
- Pass the details you share by phone or email to that provider so they can reach out to you
- Reply to your questions and messages
- See how people use this site and our phone lines
- Make the site and the service better
- Meet legal duties and stop fraud or misuse
We do not ask for medical information. Please leave it out of calls and emails.
Who Gets Your Information
Eugene Mold Removal is a referral service. When you ask for help by phone or email, we send your contact details and information about your problem to one or more independent providers or marketing partners. They use it to contact you about your problem. These providers are separate businesses, and each has its own privacy practices.
We may also share information with companies that help us run the site and phone systems. Examples are hosting, analytics and call-tracking services. We may share information when the law requires it, or when we need to protect our rights.
We do not sell your personal information for money. Some laws count sharing data with marketing partners as a sale or a share. Where those laws apply to you, you may be able to opt out.
Cookies and Analytics
This site may use cookies and similar tools to learn how visitors use it. You can control cookies in your browser settings. If you turn them off, some parts of the site may not work as expected.
Your Choices and Rights
Depending on where you live, you may be able to see, correct or delete your personal information. You may also be able to opt out of some kinds of sharing. To make a request, email info@moldremovaleugene.com. We may need to confirm who you are before we act on it.
Security and How Long We Keep Data
We use reasonable safeguards to protect your information. No method of storing or sending data is completely secure, though. We keep information only as long as we need it for the purposes above, or as long as the law requires.
Children
This site is not meant for children under 13. We do not knowingly collect personal information from them.
Updates to This Policy
We may change this policy from time to time. The date at the top shows when it was last changed.
Contact
Have a question about this policy? Email info@moldremovaleugene.com.